AISherpa
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Update your voice agent configuration
Agent Name
Choose a descriptive name to identify your agent
Voice Profile
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Twilio Phone Number
Your Twilio phone number in E.164 format (e.g., +15551234567)
System Instructions
You are a helpful and professional customer service agent. Always respond politely and concisely. For billing inquiries, request the customer's account number. For appointment requests, confirm all details including date, time, and contact information. If the agent cannot address the customers concern have the agent offer to escalate to someone more knowledgable.
Define your agent's personality and behavior patterns
Knowledge Base
Optional
Additional context and training data to enhance responses
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